Your Privacy Matters
The Stationery Company values your trust and is committed to protecting your personal information while providing a secure and enjoyable shopping experience.
Introduction
The Stationery Company is a subsidiary of Mercantile Enterprises (Pvt) Ltd ("The Stationery Company", "we", "our", or "us"), values the trust you place in us. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information whenever you visit or make a purchase from our website. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
Changes To This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time without prior notice. Any changes will become effective immediately upon publication on this page. We encourage you to review this page periodically to remain informed about how your information is protected.
Information We Collect
When using our website we may collect the following information.
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information
- Order History
- IP Address
- Browser Type & Version
- Device Information
- Website Usage Data
- Cookies & Tracking Technologies
You may browse our website without providing personal information. However certain services including placing orders, creating an account or subscribing to newsletters may require your personal details.
How We Use Your Information
Your information helps us provide a better shopping experience. We use it to:
- Process and deliver your orders.
- Provide customer support.
- Improve our products and website.
- Personalize your shopping experience.
- Send order confirmations and shipping updates.
- Notify you about offers and promotions.
- Prevent fraud and unauthorized activity.
- Comply with legal obligations.
Cookies & Tracking Technologies
Our website uses cookies to improve functionality and enhance your browsing experience. Cookies help us:
- Remember your preferences.
- Keep you logged in.
- Analyze website traffic.
- Improve website security.
- Display relevant products and promotions.
You may disable cookies through your browser settings. Please note that certain website features may not function correctly if cookies are disabled.
Sharing Of Information
We never sell, rent or trade your personal information. Your information may only be shared with trusted partners including:
- Mercantile Enterprises (Pvt) Ltd.
- Payment Gateway Providers.
- Shipping & Courier Partners.
- Website Hosting Providers.
- Marketing Service Providers.
- Government Authorities where legally required.
All third-party providers are required to protect your information and use it only for authorized business purposes.
Payment Security
We take appropriate precautions to protect your payment information. Payments are processed through secure payment gateways and trusted payment providers. Complete credit card or debit card details are never stored on our servers unless required by the payment processing system.
Data Security
We maintain appropriate technical, administrative and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration or destruction. Although we continuously improve our security practices, no method of electronic transmission or internet storage can be guaranteed to be 100% secure. We encourage customers to keep their account credentials confidential and notify us immediately if they suspect unauthorized activity.
Marketing Communications
With your permission, we may occasionally send promotional emails, SMS messages and updates regarding new arrivals, exclusive offers, seasonal promotions and company news. You may unsubscribe from these communications at any time by using the unsubscribe link provided in our emails or by contacting our customer support team directly.
Third-Party Links
Our website may contain links to external websites operated by third parties. These websites have their own privacy policies and security practices. The Stationery Company is not responsible for the privacy practices, content or policies of any third-party website. We encourage visitors to review the privacy policy of every external website they visit.
Your Rights
You have the right to request access to your personal information held by us. You may also request corrections, updates or deletion of your personal information where permitted by applicable law. Customers may also withdraw consent for receiving marketing communications at any time. For any privacy-related request, please contact us using the information provided below.
Children's Privacy
Our website is intended for general audiences and is not designed for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately so appropriate action can be taken.
Your Consent
By accessing, browsing or purchasing through our website, you acknowledge that you have read, understood and agreed to this Privacy Policy. You consent to the collection, use, storage and disclosure of your personal information as described within this policy.
Contact Information
The Stationery Company
(A Subsidiary of Mercantile Enterprises (Pvt) Ltd)
42 Chamberlain Road,
Anarkali Bazaar,
Lahore, Punjab 54000,
Pakistan
☎ +92 311 777 0119
✉ thestationerycompanypk@gmail.com
Business Hours
Monday – Saturday
10:00 AM – 7:00 PM
Questions or Concerns
If you have any questions regarding this Privacy Policy or the handling of your personal information, our customer support team will be happy to assist you. Please contact us using the information provided above and we will respond as soon as possible.